81. Customer accommodation in a supply chain

Guest Name : Harry Purwoko,  Director at Sembada Pratama, The school of supply chain Language : English, Publication date:  June 13. 2020 Harry purwoko is a Director at Sembada pratama, the school of supply chain based in Jakarta, Indonesia. In addition, he is Director for the company call "Gok Perdana Solusindo" where focuses on providing a business coaching & boosting the profitability. Prior to this role, he has worked for several logistics companies including : Damco and DHL when he was appointed as director of national sales. He also been teaching the subject of logistics and supply chain at Institut Transportasi dan Logistik Trisakti, Indonesia. Connect him on: https://www.linkedin.com/in/harry-purwoko-b991418/ Highlighted-questions from the Show Include: The customer accommodation and it's position in a supply chain process-flow. A key elements of customer accommodation What advice can you offer to a supply chain leader when they wanted to start & empower this a customer accommodation ?